Frequently asked questions

How the service works, what we write, and what to expect once you order.

Admission essays, personal statements, statements of purpose, supplemental and scholarship essays, fellowship essays, motivation letters, letters of intent, diversity statements, short-answer responses, resumes, CVs, cover letters, LinkedIn profiles, professional bios, pitch decks, presentations and speeches. If yours is not listed, choose Other document and describe it.
No. We work from the information you give us. We do not invent credentials, experiences, employers, results or personal history, and you are responsible for checking that the final document is accurate.
Length is converted to whole pages, then priced per page for the service, application level and service level you choose. Slides and responses are priced each. The order form shows your total before you pay.
We estimate words from characters, about 5.75 characters per word with spaces and 4.75 without, then convert words to pages at 275 words a page, rounded up.
Application level reflects how complex or competitive the application is: Standard, Advanced, Professional or Executive. Service level is how much senior attention it gets: Essential, Specialist or Elite.
Yes. Attach up to five files on the order form. Choose Improve my draft, Edit and proofread, or Review and feedback if you want us to work from your draft.
Enter your length in characters, or add the limit in the character limit field. Paste the exact prompt so the writing answers it directly.
Each service has a shortest turnaround, and the order form only offers delivery times we can meet for your length. The price does not change with turnaround.
No. Admissions, scholarships and hiring are decided by others. We can help you present your real experience as clearly and persuasively as it deserves.
Your documents are shared only with the specialist working on your order and are not used for anything else. See the Privacy policy.
Request a revision while your delivery is under review, or open a dispute from your order. See the guarantee page.
Payment is on the next step after you place your order, through secure third-party payment providers. You can also add funds to a wallet balance in your dashboard.

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